What is EN ISO 21247:2017?

In the world of technical standards, EN ISO 21247:2017 holds a significant place. It is a professional standard that provides guidelines for the preparation and presentation of technical documentation. This article explores the essential aspects of EN ISO 21247:2017 and its importance in the realm of technical communication.

The Purpose of EN ISO 21247:2017

EN ISO 21247:2017 aims to establish uniformity and clarity in technical documentation across various industries. It sets forth guidelines for creating documents such as user manuals, assembly instructions, and product specifications. These guidelines ensure that information is presented in a concise, logical, and easily understandable manner, regardless of the complexity of the subject matter.

Key Features of EN ISO 21247:2017

EN ISO 21247:2017 outlines several key features that should be considered when writing technical documentation. Firstly, it emphasizes the importance of defining the target audience and tailoring the content accordingly. Understanding the knowledge level and requirements of the intended readership helps in selecting appropriate language, illustrations, and examples to enhance comprehension.

The standard also highlights the significance of structuring the document effectively. Clear headings, subheadings, and a logical flow of information enable readers to navigate the document easily and locate specific details quickly. Additionally, it suggests using lists, tables, and diagrams to present complex information in a more accessible format.

Furthermore, EN ISO 21247:2017 encourages the use of concise and unambiguous language. Technical jargon should be avoided or defined within the document to prevent misunderstandings. The standard also stresses the need for consistent terminology throughout the document, ensuring coherence and eliminating confusion.

Benefits of Implementing EN ISO 21247:2017

Adhering to EN ISO 21247:2017 brings several advantages to organizations involved in technical communication. Firstly, it enhances the overall quality of technical documentation, leading to improved customer satisfaction. Clear and well-structured documents reduce the chances of user errors and increase product usability.

Secondly, following the guidelines helps companies comply with international standards, fostering credibility and trust among customers and stakeholders. Consistent and professional documentation reflects positively on an organization's image.

Lastly, adopting EN ISO 21247:2017 streamlines the document creation process. The standard acts as a reference point, reducing the time and effort required for content development. It also promotes consistency across multiple documents, facilitating efficient translation and localization processes.

In conclusion, EN ISO 21247:2017 is a crucial standard for ensuring clarity and effectiveness in technical documentation. By providing comprehensive guidelines, it enables organizations to create user-friendly and high-quality materials, resulting in improved customer experience and organizational reputation.