What is EN ISO 21728:2011?

EN ISO 21728:2011 is a technical standard that provides guidelines and requirements for the preparation and writing of easy-to-understand documents. It is designed to ensure that technical information can be presented in a clear, concise, and accessible manner, particularly for non-experts or individuals with limited technical knowledge.

The Purpose of EN ISO 21728:2011

This standard aims to enhance communication by making technical content more understandable to a wider audience. It recognizes that complex technical concepts and terminology can often be barriers to effective communication, which is why it sets guidelines for simplifying language, structure, and layout of documents.

By following the recommendations of EN ISO 21728:2011, organizations can produce technical documents that are easier to comprehend, leading to improved usability, increased safety, and better decision-making by readers.

Key Features and Requirements

EN ISO 21728:2011 emphasizes the importance of considering the needs and capabilities of the target audience when preparing documents. It provides specific guidelines for structuring information, selecting appropriate vocabulary, and presenting complex ideas in a more straightforward manner. The standard encourages the use of visual aids, such as diagrams, illustrations, and tables, to enhance understanding.

The standard also highlights the significance of using plain language and avoiding jargon, acronyms, and technical terms whenever possible. If technical terms must be used, the document should provide clear definitions and explanations, ensuring that readers without a technical background can still grasp the content.

Benefits of EN ISO 21728:2011

Adhering to the guidelines set by EN ISO 21728:2011 can bring a range of benefits. Firstly, it enhances accessibility and inclusivity by ensuring that technical information is not only understandable to experts but also to a broader audience.

Secondly, the use of clear and concise language reduces the risk of misinterpretation and misunderstanding. This can lead to improved safety, more effective training, and better decision-making based on accurate information.

Lastly, complying with EN ISO 21728:2011 can improve the overall perception of an organization. By demonstrating a commitment to clear communication, companies can enhance their reputation and build trust among their stakeholders.