What is EN ISO 19696:2018 ?

EN ISO 19696:2018 is a technical standard that provides guidelines for organizations to establish and maintain effective knowledge management systems. The standard is divided into ten parts, each covering a different aspect of knowledge management.

The standard is designed to improve knowledge storage and retrieval, knowledge sharing, decision-making, and overall performance. Implementing EN ISO 19696:2018 can bring numerous benefits to organizations across various industries. Firstly, it helps improve knowledge storage and retrieval, ensuring that critical information is easily accessible when needed. Secondly, it facilitates knowledge sharing and collaboration among employees, fostering a culture of continuous learning.

Furthermore, EN ISO 19696:2018 supports better decision-making by providing access to accurate, up-to-date information. It enables organizations to learn from their past experiences and apply lessons learned to future projects. In today's rapidly changing business environment, having a robust knowledge management system is crucial for organizations to stay competitive.

EN ISO 19696:2018 outlines several guidelines for creating thorough technical articles. The first recommendation is to identify the target audience and adjust the language, level of detail, and style accordingly. This helps ensure that the content is tailored to the specific needs of the target audience.

Another important recommendation is to incorporate appropriate illustrations, diagrams, and tables to enhance understanding and visual appeal. This is especially crucial for technical documents, where readers are often looking for clear and concise explanations. Additionally, the standard stresses the significance of organizing information logically and using consistent terminology throughout the document. This aids readers in navigating the content effortlessly and promotes better understanding.

EN ISO 19696:2018 also encourages writers to provide examples, references, and citations wherever necessary to support their assertions and enable further research or analysis. This is important for ensuring the accuracy and reliability of the information provided.

In conclusion, EN ISO 19696:2018 is an essential resource for organizations looking to improve their knowledge management systems and enhance their overall performance. By providing comprehensive guidelines and requirements, it ensures that technical articles are well-designed, accurate, and reader-friendly. Adhering to the standard can also help organizations establish a standardized approach to technical documentation, making it easier for users to understand and learn from various resources.