What is EN ISO 11019-2:2014?

EN ISO 11019-2:2014 is a technical standard that sets guidelines for technical writers to create easy-to-understand documentation. It provides a framework for ensuring clarity, consistency, and accessibility.

Importance of Easy-to-Understand Technical Writing

Easy-to-understand technical writing plays a crucial role in various industries, including engineering, software development, healthcare, and many others. Effective communication of complex information is essential to ensure user safety, promote efficient problem-solving, and enhance overall comprehension.

Key Elements of EN ISO 11019-2:2014

EN ISO 11019-2:2014 includes several key elements that contribute to the creation of easy-to-understand technical articles:

Plain Language:

The standard emphasizes the use of simple language, avoiding jargon, acronyms, and technical terms whenever possible. This ensures that information is accessible to a broader audience, including non-experts.

Conciseness:

Technical articles should be concise and to-the-point, presenting information in a clear and brief manner. Reducing unnecessary details and using bullet points or diagrams can help enhance readability.

Organization:

Proper organization and logical flow of information are critical. EN ISO 11019-2:2014 provides guidance on structuring content, creating headings, and subheadings to facilitate easy navigation and understanding.

Visual Aids:

The standard encourages the use of visuals such as illustrations, diagrams, and tables to enhance comprehension. Visual aids can simplify complex concepts, making them easier to understand and remember.

Usability Testing:

EN ISO 11019-2:2014 suggests incorporating usability testing to evaluate the effectiveness of technical documentation. Testing involves gathering feedback from end-users to identify areas that need improvement.

Conclusion

EN ISO 11019-2:2014 is a valuable tool for technical writers who aim to create easy-to-understand technical articles. By following its guidelines on language, conciseness, organization, visual aids, and usability testing, writers can ensure their documentation is clear, accessible, and user-friendly.