What is ISO 20737:2017?

ISO 20737:2017 is an international standard that provides guidelines for writing professional technical documents. It aims to ensure consistency, clarity, and comprehensibility across different industries and domains.

The Importance of ISO 20737:2017

Clear and effective communication is crucial in the field of technical writing. Poorly written technical documents can lead to misunderstandings, errors, and even safety hazards. ISO 20737:2017 helps address these issues by establishing a set of guidelines for technical writers to follow.

By adhering to the guidelines outlined in ISO 20737:2017, technical writers can create documents that are clear, concise, and easy to understand. This not only improves the overall quality of the document but also enhances its usability, readability, and accessibility.

Key Principles of ISO 20737:2017

ISO 20737:2017 emphasizes several key principles that should be taken into consideration when writing professional technical documents:

Consistency: Consistency ensures that terms, definitions, and formatting are uniform throughout the document. This helps avoid confusion and improves clarity.

Clarity: Clear writing eliminates ambiguity and enables readers to easily grasp the intended message. Technical jargon should be avoided or clearly explained.

Usability: Documents should be organized and structured in a way that allows users to find information quickly and efficiently. Logical headings, subheadings, and bullet points aid in this.

Accessibility: Documents should be accessible to all users, including those with disabilities. Consideration should be given to font size, color contrast, and alternative formats.

Credibility: Technical documents should demonstrate expertise and authority in the subject matter. Facts and sources should be properly cited to enhance credibility.

Implementing ISO 20737:2017

To implement ISO 20737:2017 effectively, organizations should provide training and resources to their technical writers. Writers should familiarize themselves with the guidelines and incorporate them into their writing processes.

Regular reviews and feedback sessions can help identify areas for improvement and ensure ongoing adherence to the standard. By making ISO 20737:2017 an integral part of their technical writing practices, organizations can enhance the quality and effectiveness of their technical documents.