Technical Articles

What is BS EN ISO 28902-1:2019?

BS EN ISO 28902-1:2019 is a technical standard that provides guidelines for the development and implementation of accessible information and communication technology (ICT) products and services. This standard focuses on ensuring that ICT is inclusive and can be used by all individuals, including those with disabilities or impairments.

Benefits of BS EN ISO 28902-1:2019

The implementation of BS EN ISO 28902-1:2019 brings several benefits to both organizations and users. Firstly, it helps organizations improve their accessibility practices and ensure that their ICT products and services are inclusive. By complying with this standard, organizations can enhance the user experience for all individuals, irrespective of their abilities or impairments.

Secondly, BS EN ISO 28902-1:2019 encourages innovation and creativity in the development of ICT products and services. When accessibility is prioritized during the design process, new and innovative solutions are often discovered. These solutions not only benefit individuals with disabilities but also provide a better overall user experience for all users.

Key Requirements of BS EN ISO 28902-1:2019

To conform to BS EN ISO 28902-1:2019, organizations need to meet specific requirements. These requirements encompass various aspects of accessibility, such as perceivability, operability, understandability, and robustness. For example, organizations should provide alternative text for non-text content, ensure keyboard navigability, and create clear and concise instructions for users.

The standard also emphasizes the importance of user testing and feedback. It recommends involving individuals with disabilities at different stages of product development to gather insights and validate the accessibility of ICT products and services. By including diverse perspectives, organizations can better address the needs and preferences of all users.

Conclusion

With the increasing reliance on ICT in our daily lives, it is crucial to ensure that these technologies are accessible to everyone. BS EN ISO 28902-1:2019 provides a comprehensive framework for organizations to create inclusive ICT products and services. By following this standard, organizations can enhance user experiences, foster innovation, and contribute to a more inclusive digital society.

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