What is EN ISO 19796-6:2019?

EN ISO 19796-6:2019 is a technical standard that sets guidelines for the evaluation of human performance and ergonomics when using computer systems. It provides a framework for assessing the usability, efficiency, and overall user experience of software applications and hardware devices.

Understanding the Scope

This standard focuses on the objective measurement and evaluation of human-computer interaction (HCI) by considering factors such as accuracy, task completion time, error rates, and user satisfaction. It applies to a wide range of computer systems, including desktop applications, web interfaces, and interactive technology devices.

Key Requirements and Recommendations

EN ISO 19796-6:2019 outlines various requirements and recommendations for evaluating human performance and improving ergonomics in computer systems. These include:

Evaluation Methods: The standard presents different methods for measuring user performance, such as usability testing, heuristic evaluations, and cognitive workload assessments.

Data Collection: It provides guidance on collecting both quantitative and qualitative data through user observation, questionnaires, interviews, and other relevant techniques.

Analysis and Reporting: The standard emphasizes the importance of analyzing collected data objectively and reporting findings accurately to support the design and improvement of computer systems.

Ergonomic Principles: It encourages the application of ergonomic principles, including proper device positioning, adjustability, and user interface design, to enhance usability and minimize potential health risks.

Benefits and Importance

EN ISO 19796-6:2019 plays a crucial role in ensuring that computer systems are user-friendly, efficient, and capable of supporting users' tasks effectively. By following this standard, organizations can:

Enhance User Experience: By evaluating and improving human-computer interaction, companies can create software applications and devices that are easier to use, leading to increased user satisfaction.

Ensure Efficiency: The standard helps identify usability issues and inefficiencies in computer systems, allowing organizations to optimize workflows and enhance user productivity.

Reduce Errors and Risks: Evaluating human performance and ergonomics can minimize errors, prevent user-related accidents, and reduce the risk of repetitive strain injuries.

Facilitate Compliance: Following EN ISO 19796-6:2019 enables organizations to meet regulatory requirements and demonstrate their commitment to user-centric design and development practices.

In conclusion, EN ISO 19796-6:2019 provides a comprehensive framework for evaluating human performance and ergonomics in computer systems. Adhering to this standard helps organizations create user-friendly and efficient software applications and hardware devices, ultimately leading to improved user experience and increased productivity.