What is BS EN ISO 6356:2010?

BS EN ISO 6356:2010 is a technical standard that provides guidelines for the evaluation and optimization of systems involving human-computer interaction (HCI). The standard focuses on improving the usability and user experience of software, hardware, and other interactive systems. It helps designers, developers, and evaluators to identify and address potential usability issues early in the development process.

The importance of BS EN ISO 6356:2010

BS EN ISO 6356:2010 plays a crucial role in ensuring that interactive systems are designed with users' needs and requirements in mind. By following the guidelines outlined in this standard, organizations can create products and services that are more user-friendly, efficient, and effective. This, in turn, leads to increased customer satisfaction and loyalty, improved productivity, and reduced support costs.

Key principles of BS EN ISO 6356:2010

The standard emphasizes several key principles that should be considered throughout the design and evaluation process. These principles include:

Visibility of system status: Users should always be informed about what is happening within the system, providing clear feedback and progress indicators.

User control and freedom: Users should have the freedom to undo or redo actions, easily navigate through the system, and exit undesirable states.

Consistency and standards: The system should follow established conventions and standards to ensure familiarity and ease of use for users.

Error prevention and recovery: The system should be designed to prevent errors whenever possible, and provide clear guidance on how to recover from errors when they occur.

Flexibility and efficiency of use: The system should cater to both novice and expert users, allowing them to accomplish tasks in the most efficient way possible.

Implementing BS EN ISO 6356:2010

To successfully implement BS EN ISO 6356:2010, organizations must integrate human factors and usability engineering throughout the development lifecycle. This includes conducting user research, creating user personas, prototyping and testing designs, and iteratively refining the system based on user feedback. In addition, regular usability evaluations should be conducted to identify areas for improvement and ensure ongoing compliance with the standard.

Overall, BS EN ISO 6356:2010 is a valuable resource for organizations seeking to enhance the usability and user experience of their interactive systems. By prioritizing user-centered design and following the guidelines outlined in this standard, organizations can create products and services that truly meet and exceed user expectations.