What is ISO 19678:2018?

ISO 19678:2018 is a standard that provides guidelines and requirements for technical writing in various industries. It lays down the principles of clear and concise communication to ensure that technical documents are easily understood by their intended audience.

The Purpose of ISO 19678:2018

The main purpose of ISO 19678:2018 is to establish a set of guidelines for technical writers to follow when creating documentation for products, processes, or systems. These guidelines aim to improve the clarity and effectiveness of technical communication, enabling users to understand complex information more easily.

Key Requirements of ISO 19678:2018

ISO 19678:2018 outlines several key requirements that technical writers should adhere to:

Consistency: Technical documents should be consistent in terms of terminology, formatting, and style. This ensures that readers can quickly find the information they need and understand it in the same way throughout the document.

Clarity: Documents should be written in a clear and straightforward manner, avoiding unnecessary jargon, acronyms, or ambiguous language. This helps to eliminate confusion and ensures that the message is conveyed effectively.

Accessibility: Technical documents should be accessible to a wide range of people, including those with different levels of technical knowledge. Writers should consider the needs of their target audience and use appropriate language and examples to clarify complex concepts.

Usability: Documents should be user-friendly and easy to navigate. This includes using headings, subheadings, tables, and visuals to organize information logically and enhance readability.

The Benefits of ISO 19678:2018

By following the guidelines set forth in ISO 19678:2018, technical writers can achieve several benefits:

Improved Understanding: Clear and concise documentation helps users understand how to use products, troubleshoot issues, or implement processes effectively.

Increased Efficiency: Well-written technical documents save time and effort by providing users with the information they need without confusion or delays.

Enhanced Safety: Accurate and precise documentation reduces the risk of errors or accidents by ensuring that users have up-to-date and reliable information.

Consistency: Following consistent guidelines improves the overall quality and coherence of technical documentation.

In conclusion, ISO 19678:2018 is a valuable standard that sets the foundation for effective technical writing. By adhering to its guidelines, technical writers can create clear, concise, and user-friendly documentation that facilitates better communication and understanding. This ultimately leads to improved efficiency, safety, and usability in various industries.