What is EN 16985:2021?

EN 16985:2021 is a technical standard that outlines the requirements for quality management systems in the automotive industry. It provides guidelines and criteria for implementing and maintaining an effective quality management system specifically tailored to the automotive sector.

The Importance of EN 16985:2021

Compliance with EN 16985:2021 is crucial for automotive companies as it ensures that their manufacturing processes meet the highest standards of quality and safety. This standard covers various aspects of the automotive production cycle, including product development, manufacturing, installation, servicing, and customer satisfaction.

By following the guidelines set forth in this standard, organizations can enhance customer satisfaction, reduce the risk of product recalls and liability claims, improve process efficiency, and maintain high levels of product quality throughout the supply chain.

Key Requirements of EN 16985:2021

EN 16985:2021 emphasizes several key requirements that automotive companies must fulfill to achieve compliance:

Leadership and commitment: Top management plays a critical role in establishing and maintaining a strong quality management system. They need to demonstrate leadership, commit to fulfilling customer requirements, and promote a culture of continuous improvement.

Risk-based thinking: Organizations are required to assess and address risks and opportunities that could affect the quality management system and the products or services provided. This includes identifying potential issues, implementing preventive measures, and monitoring performance indicators.

Competence and training: Personnel involved in the implementation of the quality management system should possess the necessary competence and receive appropriate training to perform their duties effectively.

Product realization: The standard outlines requirements for designing, developing, and manufacturing automotive products, as well as controlling non-conforming products and implementing corrective actions to prevent reoccurrence of quality issues.

Measurement, analysis, and improvement: Organizations are required to establish a system for monitoring and measuring product quality, customer satisfaction, and key performance indicators. This data should be analyzed, and improvements should be made based on the results obtained.

In Conclusion

EN 16985:2021 sets the benchmark for quality management systems in the automotive industry, providing a framework for organizations to enhance their operations, ensure customer satisfaction, and maintain competitive advantage. By complying with this standard, automotive companies can demonstrate their commitment to producing safe, reliable, and high-quality products that meet or exceed customer expectations.