What is BS EN ISO 5996: 2010 ?

EN ISO 27249: 2011 is a technical standard that provides guidelines for the establishment, implementation, maintenance, and improvement of a quality management system specific to the automotive industry. The standard is designed to enhance customer satisfaction by meeting customer requirements and ensuring continuous improvement in the industry.

The standard is composed of several key components, including:

Quality Management Principles and Attributes: This component defines the fundamental principles and attributes of the quality management system. It outlines the key elements that organizations should include in their quality management systems, such as customer satisfaction, leadership, and improvement.

Quality Management Systems: This component provides detailed guidance on how to establish and maintain a quality management system. It outlines the various steps organizations should take to ensure that their quality management systems are effective and meets customer requirements.

Quality Management Program: This component outlines the key elements that organizations should include in their quality management programs, such as a description of the organization's quality goals, objectives, and processes.

Quality Management Documentation: This component provides guidance on the documentation that organizations should create and maintain to support their quality management systems. It includes guidelines on the types of documents that should be created, how they should be developed, and how they should be maintained.

Continuous Improvement: This component outlines the importance of continuous improvement in the automotive industry and provides guidance on how organizations should maintain and improve their quality management systems.

By implementing the guidelines outlined in EN ISO 27249: 2011, organizations can streamline their document management processes, reduce errors, enhance information security, and improve overall operational effectiveness. The standard is widely used in the automotive industry and is considered a benchmark for quality management systems in the industry.